Kravet heard our requests! This week, I posted about my love for the Dakota Quilted Bench. It's pretty much the perfect cocktail ottoman with a polished nickel frame and a sleek upholstered top. The only problem is the macassar wood lower shelf. It doesn't come in other finishes. Why not, Kravet? So, after that post, Kravet left this comment...
And then, today, they wrote us THIS...
Yay! Thank you for your stellar customer service, Kravet.
I knew you wouldn't let us down.
Now, everyone go out and order that Dakota Quilted Bench. One with a glass shelf, one with a dark wood shelf, maybe one with a carrara marble shelf? The sky's the limit.
Happy Weekend.
xoxo,
Kelly
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Fabulous! Nice work Kelly! :)
ReplyDeleteWow, love their service! It would be amazing with a carrera shelf below.
ReplyDeletelove a company with great customer service! Kudos to Kravet!
ReplyDeleteWow - impressive. And that is the difference between a family run company and one owned by a corporate giant. And after Blogfest I can tell you first hand that service is most definitely a priority with them - and it shows!!
ReplyDeleteWell done Kelly! It just goes to show that if you ask...nicely...it makes a huge difference.
ReplyDeleteI so agree with quintessence re. family run company...
That's fantastic! Way to go for customer service! It's a perfect kid friendly piece for my living room. How much does this piece cost. Can we order through you?
ReplyDeleteThey listened, how exciting for us, and profitable for Kravet's. Kudo's to everyone involved.
ReplyDeleteSusan
ssutherlin@decoratingden.com
www.susansutherlin.blogspot.com